Return Policy and Return Form

You can return anything that you purchase from us, for any reason, for a full refund, within 30 days of purchase. All returned items must be returned in the same condition as when shipped. We do not accept returns on used merchandise.
Re-pack the items in a sturdy box with a copy of the original packing slip, if available. There are instructions and a return form on the back of the packing slip. This return form makes it easier, but is not necessary. If not available, include a detailed note explaining exactly what you want us to do (exchange, refund, credit). Send the package prepaid and insured by the US POSTAL SERVICE. For your protection, please insure the package. Used, misused, or incomplete items are not returnable. Merchandise returned more than 30 days from the date of receipt are subject to a 50% restocking fee, and are eligible for a merchandise credit only. Special order and personalized items are not returnable.
Our return address is:
Pony Gang Farm
Stefanie Terebayza
393 Frost Road
Camden SC 29020
phone: 803-374 2155
email: ponygangfarm-equstrianstore@gmail.com

Download Sample Return Form